PRIVACY POLICY

1. INTRODUCTION

3T ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website and make purchases. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).

2. INFORMATION WE COLLECT

We may collect the following personal information:

• •Identity information: Name, email address
• •Shipping information: Delivery address, phone number
• •Account information: Email, encrypted password (if you create an account)
• •Transaction information: Order history, purchase amounts (payment card details are processed securely by Stripe and never stored on our servers)
• •Technical information: IP address, browser type, device information, pages visited

3. HOW WE USE YOUR INFORMATION

• •To process and fulfil your orders
• •To send order confirmations, shipping updates and delivery notifications
• •To manage your account and provide customer support
• •To improve our website, products and services
• •To send marketing communications (only with your consent, and you may opt out at any time)
• •To comply with legal obligations

4. COOKIES

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic and understand how visitors interact with our website. Cookies may be used by third-party analytics services including Google Analytics and Meta Pixel. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the site.

5. PAYMENT SECURITY

All payment transactions are processed securely through Stripe. We do not store, process or have access to your full credit card details. Stripe is PCI DSS Level 1 certified, the highest level of certification available in the payments industry. For more information about Stripe's security practices, visit stripe.com/privacy.

6. EMAIL COMMUNICATION

We use email to send transactional messages including order confirmations, shipping notifications and account-related updates. These emails are essential to providing our service and cannot be opted out of. Promotional and marketing emails are sent only with your consent. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email.

7. THIRD-PARTY DISCLOSURE

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders, including Stripe (payment processing), Resend (email delivery) and shipping carriers. These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Account information is retained for as long as your account remains active. You may request deletion of your account and associated data at any time.

9. YOUR RIGHTS

Under Australian Privacy Principles and GDPR (where applicable), you have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate or incomplete information
• •Request deletion of your personal information
• •Object to or restrict processing of your data
• •Withdraw consent for marketing communications

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. CONTACT

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: